4 comments on “Project Post-Mortem

  1. I don’t have a clue about the medical field, but I do know that this project didn’t go as planned. It seemed like the communication, assigned roles and duties, and execution wasn’t implemented well. I notice you mentioned that you were proud of the deliverables that you developed for the course. So when we create the SOW of a project, the assumptions or risks should be noted so that we (PM) can be proactive to the negative impacts instead of being reactive after things fall apart. This project seemed like a very important one, and I couldn’t imagine why people would excuse themselves of their duties then come back and complain after the work is done. The PM should always maintain the project by implementing great communication to everyone involved, have an outline of assignments for each team member, and deliver the projected outcome.

  2. Tabitha
    Your first paragraph very much sums up project management-very rarely, if ever, does a project go as planned. In the words of my dad, granted in the scope of a home improvement project, “No matter what you picked up at the hardware store before starting the project, plan to need at least 1 more trip back during the project.”

    In your situation, it does seem as if communication lead to the downfall of the project. Lee Froschheiser characterizes communication as the most important key to success, and suggests in order for communication to be effective, one must prepare how communication will occur, how the message will be delivered and be received, and, perhaps most importantly, be able to evaluate the effectiveness of the communication and be willing to take corrective action as necessary (n.d.).

    As inspiring instructional designers, and project managers, knowing that making mistakes are simply the same as gaining experience, we can continue to grow (Wilde, n.d.)

    Froschheiser, L. (n.d.). Communication:the most important key to leadership success. Retrieved from http://www.reliableplant.com/Read/12675/communication-most-important-key-to-leadership-success

    Wilde, O. (n.d.). Retrieved from http://www.brainyquote.com/quotes/keywords/mistakes.html

  3. Wow, seems like there was a lot of ego’s going on there. That would make even the best laid plans go awry. Looking back on it now, what if anyrthing would you have done differently? Would you maybe have stayed in the loop with the meetings a little more?

  4. Hi Tabitha,

    I have experience supporting medical personnel and I can say that this project must have been a challenge someone desired to take. Understanding the demands of physicians and other medical personnel, their time limitations, and the knowledge they must possess because of the nature of their field, I can say that this type of training required a large amount of planning and preparation. From my observation, in this case and all the issues it had, I feel that definitely a lack of communication was present as well as the lack of a contingency plan to address the issues the individuals had and complained about. Although there is not much details on exactly what was done to correct the situation, I believe the PM should have been responsible for halting the progression of the complaints. Had there being contingency planning and during the define phase, had the planning included identifying the risks and possible responses, I believe the issues encountered during this project could have been addressed efficiently and effectively and ensured the success of the project.

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